Privacy Policy

Last updated: [16/01/2026]

Who We Are

Root & Boost is a wellness-focused brand offering health juices, teas, functional foods, spreads, and related products.

Our website address is:
https://www.rootandboost.co.za

Acceptance of This Policy

By accessing, browsing, or using this website, you acknowledge and agree to the collection, processing, and use of your personal information as set out in this Privacy Policy, in accordance with the Protection of Personal Information Act (POPIA) and other applicable laws.

If you do not agree with this policy, please refrain from using the website or submitting personal information through it.

What Personal Data We Collect & Why

We collect and process personal information only where it is necessary, lawful, and relevant to operate our website, respond to enquiries, provide services, and improve user experience.

Comments

When visitors leave comments on our site, we collect:

• The information provided in the comments form
• The visitor’s IP address
• Browser user agent information

This data is collected to assist with moderation and spam prevention.

An anonymised string (hash) created from your email address may be shared with the Gravatar service to determine whether you use it. Gravatar’s privacy policy can be viewed here:
https://automattic.com/privacy/

Once approved, your profile image (if applicable) may be visible publicly alongside your comment.

Media Uploads

If you upload images to the website, please avoid including embedded location data (EXIF GPS). Images displayed on the website may be downloaded by visitors and could contain embedded metadata.

Contact Forms

When you submit a contact form, you voluntarily provide personal information such as your name, email address, and message content.

By submitting a contact form, you consent to us using this information solely for the purpose of responding to your enquiry, communicating with you, or providing requested information.
We do not use this data for marketing purposes without your explicit consent.

Cookies

Cookies are used to enhance functionality and improve user experience.

Comment Cookies

If you choose to save your details when leaving a comment, cookies will store your name, email address, and website for convenience. These cookies last for one year.

Login Cookies

• Temporary cookies check whether your browser accepts cookies
• Login cookies last two days
• Screen preference cookies last one year
• “Remember Me” extends login access to two weeks
• Logging out removes login cookies

Content Editing Cookies

When content is edited or published, a cookie storing the post ID is saved for 1 day. This cookie contains no personal data.

By continuing to use this website, you consent to the use of cookies as described above. You may disable cookies in your browser settings, noting that this may affect website functionality.

Embedded Content from Other Websites

Some pages may include embedded content (such as videos, images, or articles). Embedded content behaves as if you visited the third-party website directly.

These websites may:

• Collect personal data
• Use cookies
• Implement tracking mechanisms
• Monitor interaction with embedded content

Root & Boost is not responsible for the privacy practices of third-party websites.

Analytics

We may use analytics tools to understand how visitors interact with our website. This information helps us improve content, functionality, and performance. Where possible, analytics data is collected in an anonymised or aggregated form.

Who We Share Your Data With

We do not sell, rent, or trade personal information.

Limited personal data may be shared with trusted third-party service providers (such as website hosting, security, or spam detection services) strictly for operational purposes and subject to appropriate data protection safeguards.

How Long We Retain Your Data

• Comments and related metadata are retained indefinitely to facilitate follow-up moderation
• Registered user information (if applicable) is stored within user profiles
• Users may view, edit, or delete their personal information at any time (excluding usernames)
• Website administrators may access this information for legitimate site management purposes

Your Rights Under POPIA

In accordance with POPIA, you have the right to:

• Access the personal information we hold about you
• Request correction, update, or deletion of your personal information
• Object to the processing of your personal data in certain circumstances

These rights do not apply to data we are legally required to retain for administrative, legal, or security purposes.

Where Your Data Is Sent

Visitor comments may be processed through automated spam detection services.

How We Protect Your Data

We take reasonable technical and organisational measures to safeguard your personal information against loss, misuse, unauthorised access, or disclosure.

Data Breach Procedures

Should a data breach occur, we will take appropriate steps to contain the breach, assess its impact, and notify affected parties where required by law.

Third-Party Data Sources

We do not knowingly obtain personal data from third parties, except where necessary for essential website functionality.

Automated Decision-Making & Profiling

We do not engage in automated decision-making or profiling that produces legal or significant effects on users.

Regulatory Compliance

Root & Boost processes personal information in accordance with:

• The Protection of Personal Information Act (POPIA) (South Africa)
• Other applicable data protection and consumer protection laws

Contact Information

For questions regarding this Privacy Policy or the handling of your personal information, please contact us via the website or at:
info@rootandboost.co.za